Terms and Conditions

Accuracy of Information on the Site

At New Blooms we do our best to ensure that information on the site is complete, accurate, and current. Please remember we are a small company. Despite our efforts, information on the site may occasionally be inaccurate, incomplete or out of date. All specifications, products, descriptions, and prices of products on the site are subject to change any time without notice. We make every effort to accurately describe and display the characteristics and colors of the products on the site. However, the actual color, mature spread, or mature height of the product may vary based on local growing conditions and variations in the cultivar. We make every effort to research and provide accurate information about the products and practices on our website, but we do not warrant the accuracy or completeness of the information, content or materials provided through the site. 

Our Refund/Replacement Policy

By placing an order with us, you are offering to purchase the product, representing that you are of legal age to form a binding contract, and representing that the information you provide to us in connection with such order is true and accurate and you are an authorized user of the payment method provided. The receipt by you of order confirmation does not constitute or guarantee acceptance of an order. We retain the right to refuse any order request at any time. Please understand that you are ordering a living plant and that unforeseen circumstances can result in the death or loss of that plant prior to delivery. In these circumstances we reserve the right to terminate the order, but will provide a full refund including the price of the plant, shipping, and any other paid charges.

Shipping and Delivery

 See our Shipping and Delivery page.

Refunds and Replacements

See our Refunds and Replacements page