About 2 weeks after I planted my dogwood, I emailed Travis, anxious my tree wasn't breaking dormancy. He had me send a pic, then quickly reassured me that the buds looked healthy and almost ready to open. A month and a half later, my tree is leafed out and beautiful. I'm so grateful, both for my lovely new dogwood and for Travis's help and kindness. I'll definitely order from New Blooms again.